Though there are no phone number to call for support. I have always gotten a response from WA webhost support team within an hour. I think it is about preference when it comes to web hosting. Some might find WA host reliable while others would host their websites some where else. Wealthy Affiliate is more of an education program and community for me. Even if I do not host with WA, I will still continue to be a premium member because I see the value in it.
If you add up all the services you get, the premium membership is a steal. For example, you’ll notice they include unlimited keyword research with a membership. Other paid keyword research tools sell for $49 or more just by themselves. Add in website hosting, and there’s another $10 / mo. Add on the website security package, and there’s another $10 per month (I’ve paid as much as $29 / mo just for website security). Just based on those things alone, Wealthy Affiliate is a great deal with all of the resources and tools you need in one convenient place. Not to mention all of the training, tutorials, and support that is included with the membership.